Automation for Small Teams That Think Big

The Baltimore Intelligence Group delivers next-gen software solutions that boost productivity, reduce manual processes, and unlock scalable efficiency for your teams. We transform day-to-day operations into autonomous systems powered by the latest in artificial intelligence.

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Technology Services

Workflow Automation

We combine smart automation with AI-driven decision-making to turn your workflows into a competitive advantage. Every repetitive process becomes faster, smarter, and more resilient — without disrupting your existing systems.

AI Enablement

Application Development

Technology Advisory

Specialized in Professional Services

You rely on expertise, speed, and trust to deliver exceptional client outcomes. Yet disconnected systems and manual processes slow you down and obscure vital insights, while generic AI tools often fall short of the precision and compliance required. Success today requires a partner fluent in both advanced technology and the unique realities of professional services.
Baltimore Intelligence Group brings that expertise, crafting seamless solutions that drive measurable impact.

Because small, brilliant teams are stuck doing repetitive, disconnected work — and they deserve better.

We believe AI should be a force multiplier, not a new mess. We build quiet, reliable, customized systems that just work — with human judgment built in, and no engineering degree required.

Use Cases

Candidate Response Scoring

Using our proprietary BIG TQS platform, the client automated and standardized the scoring of candidate responses. The system provided consistent, data-driven evaluations—reducing bias, accelerating the hiring process, and ensuring better alignment with role requirements. This enabled hiring teams to make faster, more objective decisions while improving candidate experience.

AI Agent for Inbound Email-to-CRM Processing

For a client managing a high-volume dedicated inbox, we deployed an AI agent to automatically parse inbound requests, extract key details, and enrich customer profiles with data from public sources. The system also generated tailored service suggestions, freeing up staff to focus on building relationships rather than manually entering CRM data. The result was improved response times and higher quality customer interactions.

From Notes to Complete Client Documents

AI Agent for Inbound Email-to-CRM Processing

How We Work

Discover
We start by understanding your business — your goals, workflows, tools, and pain points. Through collaborative conversations, we uncover high-impact opportunities for automation and AI integration.
Prototype
Before building anything at scale, we rapidly prototype solutions to validate assumptions, explore tech feasibility, and ensure we’re solving the right problem. You get early insight and confidence before we invest in full implementation.
Build
With validation complete, we engineer a tailored solution — whether it’s system integrations, AI-powered workflows, or custom prompt logic — designed to fit your operations like a glove.
Launch & Evolve
We deploy your solution with minimal disruption and stay close post-launch. As your needs grow, we fine-tune and extend the system — so your automation evolves with your business.

Ready to Get Started?

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Products

BIGTQS